Support Portal

FreshDesk Guide 2

• How do I Sign Up or Log In?
• How do I Opt into Announcement Notifications?

Support Information 4

• Support Team Availability
• Installation Request Template
• Cancellation Requests
• Marketing Requirements

System Requirements 1

• Supported PIMS / System Requirements

Partner API Categories 1

• Partner API Categories

VetLabs User Guide Content Pages 18

• FAQs and Troubleshooting
• Mapping: Setup
• Mapping: Lab Tests & Panels
• Mapping: Providers
• Install Workstations

View all 18

VetLabs FUSE App User Guide Content Pages 5

• General Description
• VetLabs FUSE App Mapping AVImark Codes to VetScan Tests
• VetLabs FUSE App Set-up
• FUSE App for AVIMark
• FUSE App FAQ and Troubleshooting

Schema Guide and FAQs 2

• Data Schema Guide
• Customer Assisted Conversion FAQs

Practice Setup 2

• Employees
• Vendors

Billables 6

• Categories
• Diagnostic
• Service
• Inventory
• Inventory Lots

View all 6

Client List 2

• Client
• ClientType

Patient List 2

• Species Breed Color
• Patient

Patient History 4

• Weights
• PatientAttachment and PatientPhoto
• HistLines & HistLinesAttachments
• Tags

Patient Reminders 2

• RemCodes and Reminders
• FollowUps and FollowUpCodes

Appointment 1

• Appointment

General Information 1

• Pulse Data Conversion Basics

Automated Conversions 0

Manual Conversions 0