If you have any issues logging in, contact your VetData representative or email support@vetdata.com.


How to Sign Up

  1. Browse to https://vetdata.freshdesk.com/support/home
  2. In the top right corner, click Sign up
  3. Enter your full name and email address and click Register
    • You will receive an email that will enable you to set your password
  4. Some documentation is tied to Company association. This must be done manually by a Vetdata agent, so contact your representative for assistance.


How to Log In

  1. Browse to https://vetdata.freshdesk.com/support/home
  2. In the top right corner, click Customer Login
  3. Enter your email and password then click Login
    • Once you have signed in, you will be able to access Vetdata documentation and resources



How to Reset Password

  1. Browse to https://vetdata.freshdesk.com/support/home
  2. In the top right corner, click Customer Login
  3. Click the "I forgot my password?" link
  4. Enter your email address and click Reset My Password

NOTE: Attempting to reset your password from the agent portal will not work. The page should look like this: