Support Information

Support Team Availability
Region Our North American Technical Operations team provides support for practices within the United States and Canada. Email Most inquiries and reque...
Fri, 9 Jul, 2021 at 10:40 AM
Installation Request Template
When submitting requests for new Marketplace installations, please provide the following information in the body of the ticket rather than as an attachment,...
Fri, 12 Nov, 2021 at 4:26 PM
Cancellation Requests
To cancel your customer’s service, please notify us at techops@vetdata.com or directly through the Freshdesk support portal and include the following inform...
Fri, 12 Mar, 2021 at 4:21 PM
Marketing Requirements
Welcome to the Covetrus Connect Marketplace™! In order to present your company and services in the best possible light, we ask that you provide the informat...
Thu, 23 Jul, 2020 at 4:25 PM